Customization

Customization Policy for ABS by Abhilasha Website

Effective Date: 10 Aug 2023

Thank you for choosing ABS by Abhilasha for your personalized clothing needs. This customization policy governs the terms and conditions associated with the customization of clothing items offered through our website. By proceeding with the customization process, you agree to abide by the following guidelines:

1. Customization Options: We offer a range of customization options, including but not limited to fabric selection, color choices, embroidery, monogramming, and sizing adjustments. Please review the product descriptions and customization menu to understand the available choices for each item.

2. Accuracy of Information: It is essential that you provide accurate information when specifying customization details, such as size, color, and text for embroidery or monogramming. We are not responsible for errors in customization due to incorrect information provided by the customer.

3. Customization Limitations: While we strive to accommodate a variety of customization requests, certain limitations may apply. These limitations could include design complexity, color accuracy, and technical constraints. Our customer support team will inform you if your customization request cannot be fulfilled as requested.

4. Artwork and Design: If you provide your artwork or design for customization, you affirm that you have the necessary rights or permissions to use the design. We reserve the right to refuse customization that infringes upon intellectual property rights or violates our content guidelines.

5. Approval Process: Before finalizing your order, we may provide you with a digital mock-up of the customized product. It's your responsibility to review and approve this mock-up for accuracy. Once approved, changes may not be possible, and we will proceed with production.

6. Return and Exchange Policy: Customized items are made to order and cannot be returned or exchanged unless they are defective or damaged. In the case of a defect or damage, please refer to our Return and Exchange Policy for further instructions.

7. Production Time: Customization may extend the processing time of your order. We will provide you with an estimated delivery date based on the chosen customization and our current production schedule.

8. Pricing: Customization options may have associated fees. Please review the product page for accurate pricing information related to the customization you desire.

9. Cancellation: Orders for customized items cannot be canceled once the customization process has begun. Please ensure that your customization details are accurate before placing your order.

10. Privacy and Data Security: We collect and process your personal and customization information as outlined in our Privacy Policy. We employ appropriate security measures to protect your data.

11. Changes to Policy: We reserve the right to modify this customization policy at any time. Any changes will be posted on our website, and your continued use of our customization services constitutes your acceptance of those changes.

By proceeding with the customization process on our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Customization Policy.

If you have any questions or concerns regarding this policy, please contact our customer support team.